Perez Flooring ("we," "us," or "our") offers customers the option to receive text messages (SMS) regarding their flooring project. This page explains exactly what you're agreeing to when you opt in.
1. How Opt-In Works
By checking the SMS consent box on any form on our website (including our "Request a Free Estimate" form), or by otherwise providing your mobile phone number to us and indicating consent, you agree to receive text messages from Perez Flooring at the mobile number provided.
The exact consent language you'll see on our forms reads: "I consent to receive SMS messages from Perez Flooring regarding my quote or service inquiry. Message and data rates may apply. Reply STOP to unsubscribe."
2. Types of Messages You May Receive
- Confirmation that we've received your estimate request
- Appointment scheduling and reminders
- Updates on your flooring project's status
- Follow-up messages regarding your quote or service inquiry
- Occasional promotional offers or seasonal specials (only if you've separately opted in to marketing messages)
3. Message Frequency
Message frequency varies based on your project and interactions with us. Most customers receive between 1 and 5 messages per month related to their specific inquiry or project.
4. Message & Data Rates
Message and data rates may apply. Standard messaging rates from your mobile carrier apply to all text messages you send and receive. Perez Flooring is not responsible for any charges from your wireless carrier.
5. How to Opt Out
You can stop receiving text messages from Perez Flooring at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message, and no further texts will be sent. You may also opt out by calling us at (855) 530-0272 or emailing info@perezflooringcontractors.com.
6. Getting Help
If you need help or have questions about the text messages you're receiving, reply HELP to any message, or contact us directly at (855) 530-0272.
7. Carrier Disclaimer
Carriers, including T-Mobile, AT&T, Verizon, and others, are not liable for delayed or undelivered messages. Carriers are not responsible for the content of messages sent by Perez Flooring.
8. We Never Share Your Mobile Information
We do not share, sell, rent, or trade your mobile phone number or any personal information collected through SMS opt-in with third parties for marketing or promotional purposes. Your information is used solely to communicate with you about your own flooring project.
9. Related Policies
For more information about how we handle your personal information, please review our Privacy Policy and Terms & Conditions.
10. Contact Us
If you have any questions about SMS messaging or would like to opt in or out, contact us:
- Perez Flooring
- Phone: (855) 530-0272
- Email: info@perezflooringcontractors.com
- Location: Woodland, CA