(855) 530-0272

    Privacy Policy

    Last updated: February 20, 2026

    Perez Flooring Contractors ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or communicate with us via phone, email, or text message.

    1. Information We Collect

    We may collect the following types of personal information:

    • Full name
    • Phone number (including mobile number)
    • Email address
    • Mailing or property address
    • Details about your flooring project (service type, square footage, timeline, etc.)
    • Any other information you voluntarily provide through our forms or communications

    2. How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiries and provide free estimates
    • Schedule consultations and service appointments
    • Communicate with you about your project via phone, email, or SMS/text message
    • Send appointment reminders, project updates, and follow-up communications
    • Improve our website, services, and customer experience
    • Comply with legal obligations

    3. SMS/Text Messaging Consent & Terms

    By providing your mobile phone number and submitting a form on our website, you expressly consent to receive SMS/text messages from Perez Flooring Contractors. These messages may include:

    • Appointment confirmations and reminders
    • Project updates and status notifications
    • Follow-up communications regarding your estimate or service request
    • Promotional offers and seasonal specials (if opted in)

    Message Frequency

    Message frequency varies based on your interaction with us. You may receive up to 5 messages per month related to your inquiry or project.

    Message & Data Rates

    Message and data rates may apply. Your mobile carrier's standard messaging rates apply to all SMS/text messages sent and received. Perez Flooring Contractors is not responsible for any charges from your carrier.

    Opt-Out Instructions

    You can opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts will be sent. You may also opt out by calling us at (855) 530-0272 or emailing info@perezflooringcontractors.com.

    Help

    For assistance, reply HELP to any text message or contact us at (855) 530-0272.

    Carrier Disclaimer

    Carriers are not liable for delayed or undelivered messages. T-Mobile, AT&T, Verizon, and other carriers are not responsible for the content of messages sent by Perez Flooring Contractors.

    No Mobile Information Sharing

    We do not share, sell, rent, or trade your mobile phone number or any personal information collected through SMS opt-in with third parties for marketing or promotional purposes.

    4. How We Share Your Information

    We do not sell your personal information. We may share your information with:

    • Service Providers: Third-party platforms (e.g., CRM, scheduling, and communication tools) that help us manage customer inquiries and communications
    • Legal Requirements: When required by law, regulation, or legal process
    • Business Transfers: In connection with a merger, acquisition, or sale of assets

    5. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data by contacting us at the information provided below.

    7. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt out of marketing communications
    • Opt out of SMS/text messages by replying STOP

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

    9. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us: